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Thu Jul 24 2008
Contact Tracy

The employees at Tracy consider it a privilege to be able to assist you in your labor management and data collection needs. We excel at designing solutions for the most difficult data collection challenges presented to companies and organizations. To contact the Tracy staff, please select from the proper telephone number or email address displayed below. Give us a call, we are here to help!

Sales

If you would like to order a product, issue a purchase order, obtain additional information or get free consultation as to what system would be best for your specific needs, please contact our Sales Department.
  • Telephone: (616) 241-1661 ext. 25
  • Fax: (616) 241-5911 Attn: Sales
  • E-Mail: sales@tracyinc.com
System Support

If you are experiencing trouble, or would like to request a modification with a software package, or a badge terminal (i.e. Linx, ATS), please contact Technical Services via Telephone, Fax or E-Mail. There will always be personnel monitoring the support lines Monday through Friday from 8:00 AM to 5:00 PM EST (excluding major Holidays).
  • Telephone: (616) 241-1661 ext. 2
  • Fax: (616) 241-5911 Attn: Technical Services
  • E-Mail: techhelp@tracyinc.com
Service Department

If you are having problems with a mechanical or electronic clock (i.e. Amano, Stromberg), please leave a message for our Service Department via Telephone or Fax. The Service Department's hours of operation are Monday through Friday from 8:00 AM to 5:00 PM EST (excluding Holidays). If calling, please leave a message with the problem and a telephone number and a member of the service department will return your call as soon as possible.
  • Telephone: (616) 241-1661 ext. 15
  • Fax: (616) 241-5911 Attn: Service
Billing

If you have questions regarding billing, please contact our Accounting Department. Please have the invoice number and invoice date readily available to insure faster service.
  • Telephone: (616) 241-1661 ext 17
  • Fax: (616) 241-5911 Attn: Accounting


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